Allocation of Parking Areas for Customers
For the scarcity of parking areas in the vicinity of the Authority, the Authority allocated its external parking areas in front of the headquarters in Abu Dhabi for customers of determination and old citizens and customers.
Paths for People of Determination
The building of the Authority supports the people of determination who use wheelchairs for entry and exit. It also allocated guiding paths for the blind to help them walk without obstacles.
Allocation of Seating Areas
The Authority provides seating areas for women and others for men, with a partition wall for privacy.
The Authority provides visitors with hot drinks, Arabic coffee, and dates. The visitors to the building of the Authority also enjoy the necessary calm when conducting their transactions.
Providing free access to the Internet.
The device allows customers to pay the utility bills to the service authorities in the state, such as electricity, water, communications, parking areas, salik, etc.
In cooperation with Emirates NBD, the Authority allocated an ATM adjacent to its external entrance, to help customers conduct their financial transactions when needed, taking into account that all transactions of the Authority at the Customer Happiness Centers are free of charge.
Through the Customer Happiness Centers, the retirees and beneficiaries of the Pension Authority and the civilian and military retirees and beneficiaries of the Ministry of Finance, whose financial affairs are managed by the Authority, can obtain Fazaa Card from the Authority with their national ID.