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GPSSA

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customer happiness Help and Follow-up Calculators
Last Updated: 15/01/2026 10:53

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We will call you during our business hours, Sun-Thu, 7:30 AM - 3:30 PM.

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Branch locations & opening hours

Address

Al Qiyadah Street, next to Zayed Sports City, behind General Civil Aviation Authority (GCAA)

PO Box

00971-2-4418587

Opening Hours

Monday to Thursday 7:30 AM – 3:30 PM
Friday 7:30 AM – 12:30 PM

Toll-free Number

80010

Address

Garhoud - Dubai

PO Box

72777

Opening Hours

Monday to Thursday 7:30 AM – 3:30 PM
Friday 7:30 AM – 12:00 PM

Toll-free Number

80010

Address

Ras Al Khaimah, Island Street, Sheikh Zayed Housing Programme.

PO Box

47000

Opening Hours

Monday to Thursday 7:30 AM – 3:30 PM
Friday 7:30 AM – 12:30 PM

Toll-free Number

80010

Call Center

Our staff is available from 7:30 AM to 3:30 PM, from Monday to Friday.

 
 
 
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Live Chat

Our staff is available from 7:30 AM to 3:30 PM, from Monday to Friday.

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Frequently Asked Questions
View All FAQs

How can I contact GPSSA for inquiries or complaints?

Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.

Is my personal information secure?

Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.

Can I provide feedback on the session?

Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.

Can I schedule a follow-up session?

If required, customers may book a follow-up session after coordination with the advisor or through the online system.

Can I ask additional questions during the session?

Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.

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