NA
This service enables customers across all categories to communicate with the GPSSA by submitting an inquiry, comment or suggestion, thereby ensuring a smooth and flexible experience when accessing services.
The process
Access the Ma'ashi platform and apply for the service "Submit (Complaint, Inquiry, Suggestion)"
Use the Unified Login System (UAEPASS) if you are already registered, or register a new account if you are not
Submit the service request
Prerequisites
Target Audience
Beneficary
Employer
GCC
Insured
Pensioner
Self Employer
Employer
GCC
Insured
Pensioner
Self Employer
Estimated Time
- Application (Processing) Time - 5 minutes
- Service Delivery Time - 3 working days
Service Fees
Not Applicable
Classification
G2G & G2B & G2C & G2S
Departments
Customer Happiness Department
Required Documents
NA
Service user guide
For assistance, get in touch through
Call: 80010
Service channels
- iconWebsite
- iconCall centers
- iconCustomer Happiness Centers
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