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GPSSA

Agent/caretaker/guardian enrollment

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Service Awareness Request

Last Updated 30/10/2024 18:23

Using this service, employers may request the GPSSA to organize an awareness workshop in order to raise awareness and respond to inquiries regarding the UAE Pension Law and GPSSA's services.

Through the Employer Portal: Select the 'Start Service'
Complete the service request form and attach any supporting document(s), if applicable
Submit service request for GPSSA's review and approval
Receive GPSSA's response to the service request
Provide Feedback

Cancel Merge / Purchase Service Payments

Last Updated 25/10/2024 23:42

Using this service, request to cancel a remaining payment(s) that is due to GPSSA for a merge or purchase service period request that you submitted and that has been approved by GPSSA.

Through the Member Portal: Select 'Start Service'

Complete service request form and provide reason for cancellation

Submit service request to GPSSA

Receive confirmation from GPSSA that the service request has been processed successfully

Provide Feedback

Merge Service Period - Civil

Last Updated 26/10/2024 13:30

Using this service, request to combine one or more previous service period(s) with your current service period under an employer that is covered by GPSSA to improve your End of Service benefit.

Through the Member Portal: Select 'Start Service'

Complete service request form and confirm preferred payment mechanism and payment details

Submit service request for GPSSA's review and approval

Receive GPSSA's response to the service request

Provide Feedback

Support Request

Last Updated 26/10/2024 15:31

This service request is used for Emirati employees who were previously employed in an organization covered by a pension authority and/or fund scheme other than the GPSSA (example: Abu Dhabi Pension Fund).

Employer/entity: Select the 'Start Service'

Employer/entity: Complete the service request form and attach mandatory document(s)

Employer/entity: Forward the service request form to the insured individual for review and approval

Insured: Review and approve information submitted by employer, agree to the ‘Terms and Conditions’ and submit service request for GPSSA’s final review and confirmation

Receive GPSSA's response to the service request

Provide Feedback

Caretaker Enrollment

Last Updated 26/10/2024 15:14

Using this service, request to become a caretaker for a member that is registered with the GPSSA. Once approved you will start receiving notifications from the GPSSA which will enable you to manage information and service requests on behalf of the managed member.

Through the Member Portal: Select 'Start Service'

Complete service request form and attach mandatory document(s) and optional documents if applicable

Review and agree to the Terms and Conditions, and submit service request for the GPSSA's approval

Receive the GPSSA's response to the service request

Provide Feedback

Guardian Enrollment

Last Updated 26/10/2024 00:04

Using this service, request to become an agent for a minor beneficiary (i.e., an individual that is a beneficiary and below the age of 18). Once approved you will start receiving notifications from the GPSSA which will enable you to manage information and service requests on behalf of the managed member.

Through the Member Portal: Select 'Start Service'

Complete service request form and attach mandatory document(s) and optional documents if applicable

Review and agree to the Terms and Conditions, and submit service request for the GPSSA's approval

Receive the GPSSA's response to the service request

Provide Feedback

Agent Enrollment

Last Updated 25/10/2024 23:49

Using this service, request to become an agent for a member that is registered with the GPSSA. Once approved you will start receiving notifications from the GPSSA which will enable you to manage information and service requests on behalf of the managed member.

Through the Member Portal: Select 'Start Service'

Complete service request form and attach mandatory document(s) and optional documents if applicable

Review and agree to the Terms and Conditions, and submit service request for the GPSSA's approval

Receive the GPSSA's response to the service request

Provide Feedback

Purchase of Service Years

Last Updated 26/10/2024 23:24

Using this service, request to purchase an additional period of 5 years (in case of male) or 10 years (in case of female) of service from GPSSA to enhance your monthly pension salary once you retire.

Through the Member Portal: Select 'Start Service'
Complete service request form and confirm preferred payment mechanism and payment details
Submit service request for GPSSA's review and approval
Receive GPSSA's response to the service request
Provide Feedback