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Article 59

Last updated 09/23/2021 15:29 PM
Whoever intentionally submits untrue data or refrains from giving the data set forth in the present Law, decisions or regulations issued in implementation thereof in view of obtaining money from the Committee without any right shall be sentenced to imprisonment and to a fine not exceeding 5.000 Dirhams, or to either penalties. Whoever intentionally gives false data in order not to pay the entire entitlements of the Committee shall be subject to the same sentence.

In all cases, the court shall rule to return the sums paid without any right or to retrieve the sums due to the Committee.

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How can I contact GPSSA for inquiries or complaints?

Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.

Is my personal information secure?

Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.

Can I provide feedback on the session?

Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.

Can I schedule a follow-up session?

If required, customers may book a follow-up session after coordination with the advisor or through the online system.

Can I ask additional questions during the session?

Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.

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