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Article 61 – bis: Added by Federal Law no.7 dated 15/02/2007

Last updated 09/23/2021 15:36 PM
The officials of the Committee determined by virtue of a decision issued by the Minister of Justice in agreement with the Minister shall have the capacity of judicial investigation officers with regards to the crimes occurring within their jurisdictions and related to the tasks thereof.

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How can I contact GPSSA for inquiries or complaints?

Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.

Is my personal information secure?

Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.

Can I provide feedback on the session?

Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.

Can I schedule a follow-up session?

If required, customers may book a follow-up session after coordination with the advisor or through the online system.

Can I ask additional questions during the session?

Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.

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