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Article 62

Last updated 09/23/2021 15:38 PM
The Cabinet may grant exceptional pensions, increases to pensions or exceptional benefits for the insured whose service is terminated for any reason whatsoever, for pensioners or for beneficiaries thereof.

The Cabinet may also grant exceptional pensions or benefits to persons other than the ones mentioned in the preceding paragraph from among the nationals who have presented great services to the country, or to the families of the deceased in an accident deemed as a general catastrophe.

Such exceptional pensions and benefits shall be subject to the provisions of the present Law without prejudice to the special provisions stipulated by the Cabinet.

The Government shall bear the value of the exceptional pensions.

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Frequently Asked Questions

How can I contact GPSSA for inquiries or complaints?

Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.

Is my personal information secure?

Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.

Can I provide feedback on the session?

Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.

Can I schedule a follow-up session?

If required, customers may book a follow-up session after coordination with the advisor or through the online system.

Can I ask additional questions during the session?

Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.

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