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Article 63: As amended by Federal Law no.7 dated 15/2/2007

Last updated 09/23/2021 15:40 PM
Subject to the provision of Article 36 of the present Law, should the pensioner return to the service at any employer subject to the provisions of the present Law, he may include the previous service period to his new service, and shall be treated at the end thereof based on both periods, provided that the Minister issues the decisions regulating the method of calculation of the expenses of the inclusion of such period.

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Frequently Asked Questions

How can I contact GPSSA for inquiries or complaints?

Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.

Is my personal information secure?

Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.

Can I provide feedback on the session?

Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.

Can I schedule a follow-up session?

If required, customers may book a follow-up session after coordination with the advisor or through the online system.

Can I ask additional questions during the session?

Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.

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