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Article 67

Last updated 09/23/2021 15:45 PM
1 - The provisions of Article 66 of the present Law shall not prejudice the right of the insured or the inheritors thereof to claim the entire right thereof to the compensation prior to any third party.

2 - Should the injury be caused by a mistake, a default or a work injury from the employer, the injured or the inheritors thereof may refer to the employer and claim the entire compensation in this regard.

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How can I contact GPSSA for inquiries or complaints?

Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.

Is my personal information secure?

Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.

Can I provide feedback on the session?

Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.

Can I schedule a follow-up session?

If required, customers may book a follow-up session after coordination with the advisor or through the online system.

Can I ask additional questions during the session?

Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.

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