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Upcoming events
Upcoming events
UAE Innovation month 2020
Last Updated
30/01/2023 15:25
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Frequently Asked Questions
How can I contact GPSSA for inquiries or complaints?
Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.
Is my personal information secure?
Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.
Can I provide feedback on the session?
Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.
Can I schedule a follow-up session?
If required, customers may book a follow-up session after coordination with the advisor or through the online system.
Can I ask additional questions during the session?
Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.
