The GPSSA to showcase three digital projects during GITEX Technology Week 2022
DUBAI, UAE, 10 October 2022: As part of its participation in GITEX Technology Week 2022, the General Pension and Social Security Authority (GPSSA) is showcasing three digital projects, including a demonstration of its Digital Platform, the Metaverse Virtual Experience and a highly Interactive Dashboard.
Digital Platform for Pensioners
Mohammed Al Khayat, Executive Director of Digital IT at GPSSA, said that the Digital Platform comes as part of the UAE Pension Authority’s digital transformation journey to achieve a qualitative leap in managing operations efficiently and adopting latest technology. “By showcasing this demo experience, we aim to promote the platform and receive feedback and suggestions from visitors ahead of the launch, thereby making sure it is user-friendly, efficient and meets customer needs and requirements,” he emphasized.
Metaverse Virtual Experience
The GPSSA is also showcasing a new experience in providing services through virtual environment supported by Metaverse technology. This innovation provides essential knowledge where customers can avail a service through GPSSA’s Virtual Customer Happiness Centre. Through this project, the authority seeks to present a unique experience in providing innovative services using Metaverse technology.
Interactive Dashboard
In addition, the GPSSA will be presenting an interactive dashboard that reflects its success in developing an accurate customer database, which in turn supports the process of introducing a digital platform for beneficiaries.
The dashboard provides detailed data about customers such as age, profession and social status, amongst others. The technology utilized in the dashboard supports in detecting patterns to analyze customer data and allows the GPSSA to be future-ready by building a leading and sustainable pension system according to highest international standards.
