- The employer requesting the service must be registered and have an account on the Ma'ashi platform
- Any payment(s) due from another pension fund/authority or from the insured’s new employer (if any) must be received by the GPSSA for the benefit exchange request to be approved
Services
All GPSSA Services
This service request is used for Emirati employees who were previously employed in an organization covered by a pension authority and/or fund scheme other than the GPSSA (example: Abu Dhabi Pension Fund).
The process
Log in to the Maashi platform on the website and apply for the “Benefit Exchange - Inward” service.
Log in using the Unified Login System (UAEPASS) if you are registered, or register a new account if you are not
Submit the service request
Prerequisites
Target Audience
Employer
Estimated Time
- Application (Processing) Time - 7 minutes
- Service Delivery Time - 5 working days
Service Fees
Not Applicable
Classification
G2G
Departments
Quality and Control Department
Required Documents
- Letter of acceptance to transfer
- Letter of transfer decision
- Letter of transfer request
- To issue a certified and recent medical report upon registration by the country's official health authorit, to prove the individual is medically fit to work
Service user guide
Service Transactions Count
BenefitsExchangeInward Count : 0Last Updated Date: 2026-04-12
For assistance, get in touch through
Call: 80010
Service channels
- iconWebsite
Proactive tips - before applying for the service
- Please ensure accurate and complete data entry, as failure to do so will result in a delay in the approval of the request.
- The previous service period shall be calculated as part of the new contribution period in accordance with the provisions of the Federal Law upon completion of the payment.
Proactive Tips – After Applying for the Service
- The status of the request can be tracked via the Ma'ashi Digital Platform to ascertain if it has been approved or if any unsubmitted documents are required.
- A notification will be sent via email upon the approval of the request or if there is a need to submit additional documents.
- Following the approval of the transfer, assurance must be made that the previous service period has been actually added to the employee's insurance record with the Authority.
- The employer shall commence the settlement of monthly contributions for the employee from the date they commence their new employment, under the Authority's umbrella.
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