- The employer requesting this service must be registered and have an account on GPSSA's Employer Portal
- Any payment(s) due from the insured employer or the insured must be settled with the Authority so as not to affect the insured’s service period
Services
All GPSSA Services
The service allows the transfer of an employee of the United Arab Emirates, who is currently working in an organization covered by the General Pension and Social Security Authority, to any pension or insurance authority in the UAE.
The process
Log onto the Ma'ashi platform and apply for the service“Benefit Exchange - Outward"
Use the Unified Login System (UAEPASS) if you are already registered, or register a new account if you are not
Submit the service request
Prerequisites
Target Audience
Employer
Estimated Time
- Application (Processing) Time - 7 minutes
- Service Delivery Time - 10 working days
Service Fees
Not Applicable
Classification
G2G
Departments
Quality and Control Department
Required Documents
- Transfer Request Letter
- Transfer Acceptance Letter
- Transfer Decision Letter
Service user guide
Service Transactions Count
BenefitsOutward Count : 0Last Updated Date: 2026-04-12
For assistance, get in touch through
Call: 80010
Service channels
- iconWebsite
Proactive tips - before applying for the service
- It must be ensured that all employee data (Salary, Insurance Status, Date of Last Contribution) is updated on the Ma'ashi Digital Platform.
- The employer must settle all contributions due to the GPSSA up to the employee's last day of actual service prior to the transfer.
- It must be ensured that there is no temporal overlap between the service period with the GPSSA and the service period with the new employer.
Proactive Tips – After Applying for the Service
- The status of the request can be tracked via the Ma'ashi Digital Platform to ascertain if it has been approved or if any unsubmitted documents are required.
- A notification will be sent via email upon the approval of the request or if there is a need to submit additional documents.
- The GPSSA shall issue a certificate confirming the terminated service period to be sent to the new employer to complete the transfer procedures.
- To ensure the previous period is calculated within the new insurance period, assurance must be made that the new Fund has received the complete documentation.
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