- The individual requesting this service must be
- Currently employed and insured with the GPSSA
- Have an account on GPSSA's member portal
- Settle and approve outstanding payment(s) with the GPSSA for the service periods previously requested to be merged or purchased
Services
All GPSSA Services
Using this service, the remaining outstanding payment(s) are to be canceled for a service request related to a merge or purchase, which was submitted and approved by the GPSSA.
The process
Access the Ma'ashi platform and apply for the service "Cancel Merge / Purchase Service Payments"
Use the Unified Login System (UAEPASS) if you are already registered, or register a new account if you are not
Submit the service request.
Prerequisites
Target Audience
Insured
Estimated Time
- Application (Processing) Time - 10 minutes
- Service Delivery Time - 2 Working Days
Service Fees
Not Applicable
Classification
G2C
Departments
Quality and Control Department
Required Documents
No documents required
Service user guide
Service Transactions Count
CANMERPUR Count : 0Last Updated Date: 2026-04-13
For assistance, get in touch through
Call: 80010
Service channels
- iconWebsite
Proactive tips - before applying for the service
- Ensure that the merge or purchase request for which you wish to cancel the payments is still in the payment phase and has not been fully settled.
- Verify the terms and conditions related to the merge or purchase request, as they may contain details concerning cancellation cases and the possibility of refunding amounts.
- Verify whether there are paid amounts that can be recovered or will be settled in accordance with the law.
Proactive Tips – After Applying for the Service
- The request status can be followed up through the Ma'ashi Digital Platform to ascertain if the cancellation has been accepted or if the GPSSA requires additional information.
- Following the approval of the cancellation by the GPSSA, a formal notification is sent confirming the cancellation of payments, with a clarification of the settled and remaining amounts (if any).
- Should there be any discrepancy between the settled amounts or the actual request status, an inquiry can be submitted via GPSSA's website.
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