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GPSSA

This is descripiton for Certificate

document
Unique Name
certificate
video

Generate Certificates

Last Updated 13/11/2024 10:22

This service enables the customer to obtain accredited certificates from GPSSA for different purpose for the following persona:
-insured
-not insured
-customer does not have a pension
-retired
-beneficiary.

Through the Customer Happiness Centers: Visit the Customer Happiness Center.

Show the required documents.

Submission of the application by the Customer Happiness Officer.

Receive the certificate.

Through the website: Visit the services portal for retirees on the authority’s website.
Login through the following link Login
Choose the Certificates Generation Service.
Submit a service request.
Receive the electronic certificate.
Through the call center: Call GPSSA's toll-free number 80010.
Choosing - talking to the employee.
Request to issue a certificate to whom it may concern.
Receive the electronic certificate.
Provide Feedback

End of Service of GCC Nationals

Last Updated 06/11/2024 16:31

UAE Government & Private employers can de-register their GCC citizen employees with the civil retirement agencies in the home country of the insured, within the Insurance Protection Extension Program, and in coordination with the General Pensions and Social Security Authority (GPSSA).

Receive an email from the employer that consists of the required documents

Send the EOS File to the insured country

Provide Feedback

Benefit Exchange - Outward

Last Updated 02/11/2024 22:49

Using this service, request to register a UAE National employee who is currently working for an organization that is covered by GPSSA with another pension authority or fund (e.g., Abu Dhabi Pension Fund). 
 

Through the Employer Portal: Employer: Select 'Start Service'

Employer: Complete service request form and attach mandatory document(s)

Employer: Submit service request for an insured individual's review and approval

Insured: Review and approve information submitted by employer, review and agree to the Terms and Conditions, and submit service request for the GPSSA's review and approval

Receive the GPSSA's response to the service request

Provide Feedback

Merge Service Period - Military

Last Updated 03/11/2024 23:12

Using this service, register the employment details of a military employee and request to combine a military employee's previous service period(s) with their current service period to improve their End of Service benefit.

Through the Employer Portal: Select 'Start Service'

Complete service request form and attach mandatory document(s)

Submit service request for GPSSA's review and approval

Receive GPSSA's response to the service request

Provide Feedback

Workplace Injury Compensation

Last Updated 01/11/2024 22:51

Using this service, report an injury to an insured individual that took place during a commute to or from the workplace or within the entity's workplace premises, and submit a compensation claim on behalf of an insured member that is registered with the GPSSA.

Through the Employer Portal: Select 'Start Service'

Complete service request form and attach mandatory document(s)

Submit service request for GPSSA's review and approval

Receive GPSSA's response to the service request

Provide Feedback

Apply for End Of Service - Military

Last Updated 04/11/2024 16:51

Using this service, register the employment details of a Military employee and request to process the individual's end of service benefit, if applicable or who has transferred from one employer/entity to another, where both entities are subject to the UAE Federal Law and covered by the GPSSA. This individual may choose to merge his/her previous employment period to the subsequent one.

Through the Employer Portal: Select 'Start Service'
Complete service request form and attach mandatory document(s)
Review and agree to the Terms and Conditions, and submit service request for GPSSA's review and approval
Receive GPSSA's response to the service request
Provide Feedback

Apply for End Of Service - Civil

Last Updated 08/11/2024 16:06

Using this service, place an End of Service request for an insured individual that is registered with GPSSA to initiate the disbursement of an End of Service benefit (e.g., remuneration amount or monthly pension amount), if applicable, or who has transferred from one employer/entity to another, where both entities are subject to the UAE Federal Law and covered by the GPSSA. This individual may choose to merge his/her previous employment period to the subsequent one.

Through the Employer Portal: Employer: Select 'Start Service'
Employer: Complete service request form and attach mandatory document(s) and mention the word “Transfer” where required as the reason under the end-of-service tile and attach mandatory document(s)
Employer: Review and agree to the Terms and Conditions, and submit service request for the insured individual's review and approval
Insured: Review and approve information submitted by employer, review and agree to the Terms and Conditions, and submit service request for GPSSA's review and approval
Receive GPSSA's response to the service request
Provide Feedback