Frequently Asked Questions
Workplace Injury Compensation
Last Updated
26/10/2024 09:04
Using this service, report an injury to an insured individual that took place during a commute to or from the workplace or within the entity's workplace premises, and submit a compensation claim on behalf of an insured member that is registered with the GPSSA.
Through the Employer Portal: Select 'Start Service'
Complete service request form and attach mandatory document(s)
Submit service request for GPSSA's review and approval
Receive GPSSA's response to the service request
Prerequisites
> An employer requesting this service must be registered and have an account with the GPSSA.
> The insured individual to which the services request relates must:
- Be an active insured individual registered with the GPSSA
- Be employed by the employer that submitted the service request
- Be registered and have an account in the GPSSA's Member Portal
- Be fit to work once he/she has recovered from the workplace injury that has been reported
Users
> Employer
> Insured
Channel
> Employer Portal
Estimated Time
1. Time to submit the service request - 5 minutes
2. Service completion time - 2 Working Days
Service Fees
> Not Applicable
Required Documents
Work injury investigation reportIBAN Certificate
Medical report
Police Report
Additional Documents (Optional)
Classification
G2B & G2G
Departments
> Pension Operations Department
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