To raise a complaint, suggestion, or inquiry request, follow these steps: 1. Go to the Help & Support page to raise a complaint, inquiry, or suggestions request. 2. Select Complaint, Suggestion, or Inquiry from Type of Request drop-down menu. 3. Select a category and sub-category. 4. Add an existing Case ID (if available) 5. Enter a description for the request. 6. Upload documents and their description (if relevant). 7. Click Submit.