The status of any request that has been placed with GPSSA can be tracked.
To view and track the status of a support request through the GPSSA Member or Employer Portal, please:
> Log into GPSSA’s online portal
> Select “Your requests” from the ribbon at the top of the portal
> Click on “Support requests”
> View the status of a support request
To view the status of a support request placed through the GPSSA website, please:
> Visit the GPSSA website
> Select “Contact Us” from the ribbon at the top of the portal page
> Select “Contact Us”
> Enter and search the case number in the “Follow Up on a General Case” data field
* Please note that an individual will only be able to search a case number in the “Follow Up on a General Case” data field for any inquiry, suggestion and/or complaint that was raised through the GPSSA website and not through the Member or Employer Portal.
