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Apply for End Of Service - Civil

Last Updated 08/11/2024 16:06

Using this service, place an End of Service request for an insured individual that is registered with GPSSA to initiate the disbursement of an End of Service benefit (e.g., remuneration amount or monthly pension amount), if applicable, or who has transferred from one employer/entity to another, where both entities are subject to the UAE Federal Law and covered by the GPSSA. This individual may choose to merge his/her previous employment period to the subsequent one.

Through the Employer Portal: Employer: Select 'Start Service'

Employer: Complete service request form and attach mandatory document(s) and mention the word “Transfer” where required as the reason under the end-of-service tile and attach mandatory document(s)

Employer: Review and agree to the Terms and Conditions, and submit service request for the insured individual's review and approval

Insured: Review and approve information submitted by employer, review and agree to the Terms and Conditions, and submit service request for GPSSA's review and approval

Receive GPSSA's response to the service request

Prerequisites

An employer requesting this service must be registered and have an account on GPSSA's Employer Portal.
The insured individual to which the service request relates to must be registered and have an account on the GPSSA's Member Portal.
Requests must be submitted within one month at the most from the date of termination of the service.
- Transfer from one government and/or private employer/entity to another, as long as both entities are covered by the GPSSA.

Users

Employer
Insured

Channel

Employer Portal

Estimated Time

Time to submit the service request - 10 minutes
Service completion time - 10 Working Days

Service Fees

Not Applicable

Required Documents

Court Ruling of Loss
- Court ruling / decision document
- Additional Documents (optional)
Disciplinary Decision
- Investigation Committee Verdict from the employer
- IBAN Certificate
- Additional Documents (optional)
Nationality Withdrawal
- An Official letter stating the Nationality Withdrawal
- IBAN Certificate
- Additional Documents (optional)
Resignation
- Resignation letter
- IBAN Certificate
- Additional Documents (optional)
Retirement
- IBAN Certificate
- Undertaking Letter
- Additional Documents (optional)
Transfer
- Transfer acceptance letter
- Transfer letter
- Transfer request letter
- Reason to fire
- Employment contract/decree
- Disciplinary Decision
- Medical report
- Additional Documents (optional)
Employer Issues
- IBAN Certificate
- Additional Documents (optional)
Decision By Decree
- Federal decree
- IBAN Certificate
- Local decree
- Additional Documents (optional)
Court Decision
- Court judgment
- IBAN Certificate
- Additional Documents (optional)
Unfitness
- Non-work injury Medical Report
- Police report
- IBAN Certificate
- Medical report
- Investigation Report
- Additional Documents (optional)
Death
- Inheritance certificate
- Death investigation report
- Death certificate
- Police report
- Additional Documents (optional)
Others
- Additional Documents (optional)