- The employer requesting this service must be registered and have an account on GPSSA's Employer Portal.
- The insured individual to whom the service pertains must be registered, and have an account with an updated profile on the GPSSA Members Portal.
Services
All GPSSA Services
This service enables employers to submit an end-of-service request for an insured individual registered with the General Pension and Social Security Authority and begin the process of receiving end-of-service benefits, whether a gratuity payment or a monthly pension, in accordance with the approved terms and conditions.
The process
Register and log in to the “Maashi” platform using the UAE Pass .
Select the service from the service list, fill in the required fields, attach the necessary documents, and submit the request for review and approval.
Prerequisites
Target Audience
Employer
Estimated Time
- Application (Processing) Time
- 4 minutes for private sector
- 10 minutes for government sector
- Service Delivery Time - 10 Working Days
Service Fees
Not Applicable
Classification
G2G & G2B
Departments
Pension Operations Department
Required Documents
The required documents depend on the reason for the end of service as determined:
- Court Decision
- Attach the court decision
- Unfitness
- Higher Medical Committee Decision
- Death
- Inheritance Certificate
- Death Certificate
- Decree Decision
- Federal Decree
- Local Decree
- Death Certificate
- Court Judgment on Loss
- Attach the court decision
- Death Certificate
- Disciplinary Decision
- Employer's Investigation Committee Verdict
- Revocation of Nationality
- Official Letter Confirming Revocation of Nationality
- Resignation
- Not Applicable
- Retirement
- Not Applicable
Tutorial
Service user guide
Service Transactions Count
EOS Count : 0Last Updated Date: 2026-01-23
For assistance, get in touch through
Call: 80010
Service channels
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Frequently Asked Questions
Why is transfer date disabled?
The transfer date populated for the insured when the new employer is completing the transfer request is the same date that was entered by the employer who initiates a transfer request hence it is disabled and cannot be edited.
How will an insured’s new employer accept and complete the transfer request in GPSSA’s Employer Portal?
The insured’s new employer will receive a notification from GPSSA, requesting them to complete the transfer process.
To complete the transfer process, an employer should:
1. Log into GPSSA’s Employer Portal
2. Initiate the Insured Registration service
3. Select ‘Transfer’ from the registration type drop-down, and complete the remaining process steps to submit the insured registration request
Please note that once an employer has initiated the transfer process, the respective insured and GPSSA will be requested to review/approve the transfer request before the new employer can register the insured.
What is meant by ‘Transfer’?
A request to register an insured individual that has transferred from one entity to another with GPSSA, where both entities (current and future entity) are covered by GPSSA, to enable the insured individual’s service period to be considered continuous.
Related Services
- Registration of UAE national employees working in GCC Countries Explore service
- Apply for End Of Service - Military Explore service
- Merge Service Period - Civil Explore service
- Submit (Complaint, Inquiry, Suggestion) Explore service
- Registration of GCC nationals Explore service
- Service Awareness Request Explore service
