- Must be registered and have an account on the Members Portal of the General Pension and Social Security Authority.
- The registered data must be up to date in the the General Pension and Social Security Authority database.
Services
All GPSSA Services
This service allows customers to book a Pension Advisory session to empower them with accurate knowledge of their pension rights and responsibilities, and to support informed decisions about contributions, entitlements, and retirement planning
The process
Register and log in to the “Maashi” platform using the UAE Pass
Select the service from the service list, fill in the required fields, select suitable time slot and confirm booking.
A meeting link is sent to your registered email address.
Prerequisites
Target Audience
Insured
Estimated Time
- Application (Processing) Time - NA
- Service Delivery Time - 1 hour
Service Fees
Not Applicable
Classification
G2C
Departments
Individual Operation Departemnt
Required Documents
NA
Tutorial
Service user guide
Service Transactions Count
Count : 0Last Updated Date: 2026-01-23
For assistance, get in touch through
Call: 80010
Service channels
- iconWebsite
Did you find this content useful?
You can help us improve by providing your feedback about your experience.
Frequently Asked Questions
How can I contact GPSSA for inquiries or complaints?
Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.
Is my personal information secure?
Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.
Can I provide feedback on the session?
Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.
Can I schedule a follow-up session?
If required, customers may book a follow-up session after coordination with the advisor or through the online system.
Can I ask additional questions during the session?
Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.
Related Services
- Registration of UAE national employees working in GCC Countries Explore service
- Merge Service Period - Civil Explore service
- Submit (Complaint, Inquiry, Suggestion) Explore service
- Workplace Injury Compensation Explore service
- Update Payment Schedule Modification for Merge Service – Civil Explore service
- Change Payment Method for Merge / Purchase Service - Civil Explore service
