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Update Payment Schedule Modification for Merge Service – Civil

This service allows the insured to extend the installment period for the cost of Merging the insured's previous service periods to 10 years in accordance with the conditions and terms

The process

Visit the Employer Portal
Loging in using UAEPASS
Click on Services
Click on Update Payment Schedule Modification for Merge Service
Select the active merger request to modify the installment plan and the preferred payment day
If the employer is participating, the request will first be forwarded to the employer for approval.
The insured will be able to choose their preferred payment day of the month to pay the installments.

Prerequisites

  • The insured must employed
  • The insured must meet the conditions subject to the provisions of the Federal Pensions Law No. (7) of 1999 for the Pensions and Social Security and its amendments and UAE Ferderal Law No.(57) of 2023

Target Audience

Insured

Estimated Time

  • Time to submit the service request - 7 mintues
  • Service completion time - 2 working days [if paid by insured ]
    3 working days [if need employer approval ]

Service Fees

Not Applicable

Classification

G2C

Departments

Quality and Control Department

Required Documents

N/A

Service user guide

Service Transactions Count

MERPURCHGPMTTRM Count : 0
Last Updated Date: 2026-04-12

For assistance, get in touch through

Call: 80010

Service channels

  • iconMember Portal

Proactive tips - before applying for the service

  • The insured must have a previously approved merge request from the GPSSA and still be committed to paying the installments.
  • Rescheduling requests will not be accepted if the customer has completed the payment of all due installments.
  • Rescheduling may lead to an adjustment in the monthly installment value or a recalculation of the total cost according to the new period.
  • The installment period is allowed to be extended up to a maximum of ten years, with the possibility of selecting a shorter duration based on the customer's preference and financial capability, in accordance with the established conditions.

Proactive Tips – After Applying for the Service

  • The request status can be followed up through the Ma'ashi Digital Platform to ascertain if the new schedule has been approved.
  • A notification will be sent via email.
  • The customer must maintain full adherence to the new settlement dates to avoid the cancellation of the schedule.
  • Following the first settlement operation under the new schedule, ensure that the status "Active" or "Regular Settlement" appears in your insurance file.
  • Should there be any discrepancy in the total installments or settlement period, an inquiry can be submitted via GPSSA's website.

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